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We are seeking a Senior Solution Architect - Salesforce to lead engineering teams and guide customer Technology Directors in migrating an in-house Loyalty Platform to Salesforce Loyalty Cloud, with a focus on large-scale hospitality implementations.
Responsibilities
- Serve as Technical Architect within a Scrum team, contributing to the long-term vision and optimal use of Salesforce Loyalty Cloud in hospitality
- Design stay processing, partner transactions, hotel and partner reimbursement, vouchers, promotions, APIs, and integrations with legacy systems
- Apply real-world Loyalty Cloud experience to guide solution architecture decisions
- Drive delivery teams through all stages of implementation, from engagement strategy discussions to reviewing data models, custom objects, and developer pull requests
- Build and maintain strong relationships with the Head of Technology on the customer side, supporting validation of proposed solutions across teams
- Understand long-term customer objectives and help define a sustainable technology and implementation roadmap
Requirements
- 14 to 18 years of overall working experience in the IT industry
- Deep Salesforce expertise, ideally stronger than average platform specialists
- Strong understanding of system integrations with MuleSoft, Kafka, Apigee, and RESTful APIs
- Background in Java-based solutions for legacy component understanding
- Hands-on leadership with capability to perform code reviews, guide technical estimations, and assist with solution design at any level
- Ability to move seamlessly between high-level architecture and detailed technical design including data models, process flows, and code structure
- Consulting mindset with competency to grasp business challenges, technical constraints, and ecosystem complexity and propose scalable solutions
- Execution-driven approach ensuring solutions work in production
Nice to have
- Knowledge of hospitality industry
- Background in Java and REST API
- Familiarity with Service Oriented Architecture (SOA)
