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Senior Business Analyst - Insurance

Office in India: Hyderabad,
& 5 others
Business Analysis
& 6 others
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We are looking for a Senior Business Analyst with experience in the insurance industry to support the launch and integration of new product offerings within a digital insurance platform. As a key liaison between insurance business teams and market partners, you will contribute to defining product requirements, shaping the end-user journey, and supporting the seamless implementation of core insurance processes across policy issuance, billing, and claims.

Responsibilities
  • Work with market partners to support the definition of insurance product integration and end-user journeys
  • Analyze business needs and contribute to actionable requirements for product implementation
  • Collaborate with cross-functional teams to support front-to-back insurance process optimization
  • Conduct analysis and propose updates to business and IT architecture and operating models
  • Assist in workshops and gather requirements in collaboration with stakeholders
  • Support policy and claims management, compliance, and operational processes
  • Analyze regulatory factors and market trends within the insurance industry
  • Contribute to business-driven technology transformation initiatives
  • Support multi-stakeholder projects and contribute to overall project activities
  • Assist in preparing findings and recommendations for senior management and partners
  • Ensure suggested solutions align with market needs and customer experience objectives
Requirements
  • 6-9 years of general IT experience
  • 5+ years of relevant insurance industry experience
  • Familiarity with the insurance market, including regulations and market solutions
  • Experience in business and IT architecture, policy and claims management, compliance, and process optimization
  • Ability to contribute to business-led technology transformation initiatives
  • Strong skills in requirements gathering, process analysis, and workshop support
  • Experience supporting multi-stakeholder change initiatives and project activities
  • Proficiency in communication, presentation, facilitation, MS-Office and Visio, and organizational skills
  • English level of minimum B2 (Upper-Intermediate) for effective communication
Nice to have
  • Familiarity with digital innovation, customer experience, and InsurTech/FinTech trends