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We're currently searching for a Travel Program Specialist to become part of our team. This position centers on supporting travel operations throughout the US, Canada, and LATAM regions, serving as the go-to contact responsible for delivering a smooth travel experience for employees while keeping operations aligned with company policy
Responsibilities
- Serve as the central contact point addressing all regional travel requirements, organizing intricate travel itineraries and delivering outstanding assistance to those traveling
- Apply company travel policy consistently, drawing on local and regional insight to inform and educate staff members
- Oversee and fine-tune travel bookings through the Concur Travel & Expense platform, identifying and fixing any technical issues that come up
- Inform employees about expense submission procedures to boost clarity, strengthen compliance, and simplify the reimbursement workflow
- Address immigration-related inquiries and manage internal tools like Topia, generate support letters, and assist employees navigating business visa applications
- Engage directly with travel vendors at both local and regional levels to handle questions, work through problems, and enhance service quality over time
- Team up with cross-departmental groups such as Finance, HR, and Administration to keep travel operations in sync with broader organizational objectives
- Assist with designated reporting functions, internal control measures, and audit activities related to travel
- Review travel-related data and build reports that surface patterns, potential savings, and chances to refine existing processes
Requirements
- A minimum of 2 years spent in a comparable role
- Substantial background managing corporate travel and expense processes
- Awareness of travel-related rules and requirements spanning the US, Canada, and LATAM
- Direct, practical experience using travel booking platforms, with particular emphasis on Concur
- Strong command of both English and Spanish for effective communication
- Comfort working across departments and with outside vendors within a fast-moving, international setting