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Travel Program Specialist

Remote in Mexico
Travel Management
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We're seeking to bring on a Travel Program Specialist to strengthen our team. This role is dedicated to backing regional travel functions spanning the US, Canada, and LATAM, with the individual serving as the central resource ensuring employees have a smooth travel experience that aligns with established company guidelines

Responsibilities
  • Operate as the go-to resource for all regional travel concerns, coordinating detailed travel plans and delivering excellent support to employees on the move
  • Maintain compliance with company travel guidelines by applying regional and local expertise to educate and direct employees
  • Supervise and continuously improve the travel booking process using Concur Travel & Expense, identifying and resolving any platform issues
  • Help employees understand expense reporting requirements to enhance clarity, support compliance, and simplify reimbursement turnaround
  • Assist with immigration-related matters and internal tools such as Topia, compose support letters, and provide guidance for employees pursuing business visas
  • Coordinate directly with travel vendors on both local and regional levels to resolve inquiries and issues while pushing for continual service enhancements
  • Work alongside cross-functional partners, including Finance, HR, and Administration, to keep travel initiatives connected to larger business objectives
  • Support designated reporting tasks, internal control protocols, and travel audit efforts
  • Study travel-related data and develop reports that spotlight trends, cost-reduction opportunities, and areas for operational improvement
Requirements
  • A minimum of two years spent in a comparable professional role
  • Demonstrated experience overseeing corporate travel and expense management functions
  • Knowledge of travel-related regulatory requirements across the US, Canada, and LATAM
  • Direct experience operating travel booking tools, with specific familiarity in Concur
  • Excellent bilingual communication skills covering both English and Spanish
  • Proven ability to work effectively alongside cross-functional teams and external vendors within a fast-paced, multinational business environment