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We are looking for a Travel Program Specialist to join our team. The role will focus on supporting regional travel operations across the US, Canada, and LATAM, acting as the primary point of contact to ensure a seamless employee travel experience while maintaining compliance with company policies
Responsibilities
- Act as the main point of contact for all regional travel needs, coordinating complex travel arrangements and providing exceptional support to travelers
- Enforce company travel policies, utilizing local and regional expertise to guide and educate employees effectively
- Manage and optimize travel bookings through Concur Travel & Expense, troubleshooting and resolving any system-related issues that arise
- Educate employees on expense submission guidelines to improve clarity, ensure compliance, and streamline the reimbursement process
- Support immigration questions and internal processes such as Topia, provide support letters, and guide employees on business visa applications
- Interact directly with local and regional travel vendors to address inquiries, resolve issues, and continuously improve the quality of services provided
- Partner with internal, cross-functional teams such as Finance, HR, and Administration to align travel operations with overall business goals
- Support specific reporting practices, internal controls, and travel audit processes
- Analyze travel data and compile reports to identify trends, cost-saving opportunities, and areas for process optimization
Requirements
- At least 2 years of experience working in a similar position
- A strong background in corporate travel and expense management
- Knowledge of travel regulations and requirements across the US, Canada, and LATAM
- Hands-on experience with travel booking tools, particularly Concur
- Excellent communication skills in both English and Spanish
- The ability to collaborate effectively with cross-functional teams and external vendors in a multinational, fast-paced environment