Back to SearchSupport Engineer (Cloud Eng AWS Containers)
Amazon Web Services, Customer Service & Support, Cloud Operations
Sorry, this position is no longer available
We are seeking a remote Support Engineer with expertise in AWS and Cloud Eng AWS Containers to join our team. The successful candidate will be responsible for providing top-notch customer service and support to our clients.
Responsibilities
- Provide top-notch customer service and technical support to clients
- Troubleshoot and resolve issues related to AWS and Cloud Eng AWS Containers
- Collaborate with cross-functional teams to ensure smooth operations
- Participate in on-call rotations and respond to critical issues in a timely manner
- Continuously improve processes and workflows to enhance customer satisfaction
Requirements
- 2+ years of experience in cloud operations, preferably in a support role
- Strong knowledge of Amazon Web Services and Cloud Eng AWS Containers
- Demonstrated ability to troubleshoot and resolve technical issues
- A good understanding of DevOps principles and best practices
- Proficient in Upper-Intermediate English (B2+)
Nice to have
- Knowledge of Linux and scripting languages (such as Python and Bash)
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn