Solution Architect

Remote in Argentina,

Solution Architecture

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We are looking for a Solution Architect to join our team.

This position provides the opportunity to influence technology direction and deliver effective solutions for patient service platforms and integrations. You will collaborate with stakeholders to drive innovation and ensure that technology strategies align with business objectives. The ideal candidate is strategic, detail-oriented, and passionate about building scalable and compliant architectures.

Responsibilities

Direct the creation of solution designs and develop thorough blueprints for patient service platforms and their integrations
Offer architectural guidance and review for various platform solutions, focusing on low-code and no-code methodologies
Advise on strategies for multi-channel orchestration to achieve seamless integration across Salesforce platforms such as Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360, Salesforce Marketing Cloud, CRM, web platforms, and webinar tools
Review and suggest best practices for consent management solutions to ensure regulatory compliance and improve user experience
Evaluate and guide the development of data pipelines and data governance strategies from a comprehensive perspective
Provide recommendations for AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies
Oversee the implementation of reporting and dashboarding solutions, including Power BI, to ensure alignment with business needs
Review integration strategies for patient service platforms to guarantee scalable and compliant architecture

Requirements

At least 5 years of relevant experience in solution architecture or similar roles
Minimum 2 years in leadership, management, or coordinator positions
At least 2 years of experience leading teams of 5 or more people
Practical experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360
Experience with Salesforce Marketing Cloud for orchestrating multi-channel solutions
Proficiency in Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration tasks
Proven ability to integrate these technologies in complex environments
Demonstrated skill in driving solution design and developing comprehensive solution blueprints
Advanced English communication skills, both written and spoken, at C1+ level

Nice to have

Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS services including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions
Familiarity with Power BI for business intelligence and reporting
Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for expanded integration and platform capabilities