Solution Architect

Remote in Argentina,

Solution Architecture

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We are seeking a Solution Architect to join our team.

This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The ideal candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures.

Responsibilities

Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations
Provide architectural guidance and review for multiple platform solutions, emphasizing low-code and no-code approaches
Advise on multi-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools
Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience
Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective
Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies
Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements
Review integration strategies for patient service platforms to ensure scalable and compliant architecture

Requirements

Minimum 8 years of relevant work experience in solution architecture or related roles
At least 3 years in leadership, management, or coordinator positions
At least 2 years of experience leading teams of 20 or more employees
Hands-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360
Experience with Salesforce Marketing Cloud for multi-channel orchestration
Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration
Proven track record of integrating these technologies in complex environments
Demonstrated ability to drive solution design and create detailed solution blueprints
Advanced English communication skills, both spoken and written, at C1+ level

Nice to have

Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions
Familiarity with Power BI for business intelligence and reporting
Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities