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Hybrid in Kazakhstan
ServiceNow, Security.Engineering
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Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
Responsibilities
- Architect and design ESM
- Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
- Stay up-to-date on the latest ServiceNow and ESM trends and technologies
- Work with other teams to elaborate on ServiceNow integration with other systems and processes
- Provide technical support to developers from architectural standpoint
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field
- 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
- Expertise with ServiceNow
- Strong understanding of ITIL and other ITSM frameworks
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- English level – B2+