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Senior Support Engineer (Security Operations Сentre)

Remote in Chile, Colombia
Security.Engineering
& 10 others
Chile

We are looking for a proactive and detail-oriented Senior Support Engineer to become part of our Security Operations Centre (SOC) team.

As a crucial member of the SOC, you will contribute significantly to securing our on-premise and cloud infrastructure by identifying, mitigating, and preventing cyber threats.

Responsibilities
  • Work within a 24/7 rotational schedule, including weekends
  • Monitor on-premise and cloud environments for suspicious activity, unauthorized access, and security risks
  • Manage identity and access controls to detect misuse of accounts or permissions
  • Develop and deploy SIEM and SOAR detection scenarios, as well as craft and optimize playbooks
  • Identify vulnerabilities and suspicious behaviors to strengthen security defenses
  • Enhance threat intelligence by examining and correlating data from multiple sources
  • Generate technical and non-technical reports for team members, management, and stakeholders
  • Utilize advanced analytics tools to predict and address emerging threats and vulnerabilities
  • Assist with additional security operations tasks assigned by leadership
Requirements
  • 3+ years of professional experience in Security Engineering
  • Expertise in Internet security technologies, including IDS/IPS, firewalls, anti-malware, and network behavior analysis tools
  • Understanding of Windows, Linux, and database monitoring practices, including device logging methods
  • Competency in system hardening, host and network security, networking protocols, and intrusion techniques
  • Knowledge of risk management principles, malware detection, intrusion detection, and prevention systems
  • Hands-on experience with SIEM tools such as Splunk, QRadar, ArcSight, LogRhythm, or ELK
  • Skills in operating SIRP/SOAR tools like PA XSOAR, TheHive, Cortex, Phantom, or Resilient
  • Familiarity with AWS security solutions, including GuardDuty, to enhance cloud security
  • Background in managing network security technologies such as firewalls, e.g., F5, Juniper, Check Point, Palo Alto, or Cisco
Nice to have
  • Proficiency in scripting and automation using Bash, PowerShell, or Python
  • Expertise in managing Linux and Microsoft Windows environments for security operations
  • Understanding of advanced principles and tools for network security
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn