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We are seeking a remote Senior Support Engineer to join our team.
The ideal candidate will be responsible for configuring MetricStream tools without code changes, implement forms and reports, and provide operational support. The candidate must have SQL basics and be willing to undergo training in MetricStream.
Responsibilities
- Configuration of MetricStream tools
- Implementation of forms, landing pages, and reports
- Adjustment of application behavior and control testing
- Operational support - user and access management, incident/issue management
- Collaborate with the team to investigate underlying data models and design operationalization/configuration approach
Requirements
- Minimum 3 years' experience in application support
- Working knowledge of MetricStream
- Understanding of workflow-based applications
- Understanding of Low Code Development approach
- SQL experience
- Excellent communication skills
- English level - Upper-Intermediate
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn