Back to SearchSenior Support Engineer
Remote in India: New Delhi,
& 5 others
Application Support
& 7 others
Sorry, this position is no longer available
India: New Delhi
We are seeking a remote Senior Support Engineer with experience ETL support. The ideal candidate must possess excellent customer communication skills and be able to interact with customers on various levels.
Responsibilities
- Manage ESB, B2B Mapping or ETL support
- Interact with customers on various levels including technical, business and management
- Evaluate a customer's needs to provide recommendations for an integration strategy
- Utilize EDI mapping skills to improve processes and support customers
- Demonstrate expertise in business analysis, problem-solving and customer service
Requirements
- 3+ years of experience in Support
- Understanding of EDI transaction sets used in a distribution business
- Strong experience with XML/XSL/XSLT, Linux, and SQL Databases
- Experience working with EDI X12
- Knowledge of Information Technology Infrastructure Library (ITIL)
- Ability to communicate fluently in English (B2+ level)
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn