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As a Senior Software Engineer in the Platform Services team at Commify, you will contribute to the development, delivery, and maintenance of cloud-scalable web applications and business service products. You will be responsible for investigating, designing, planning, and estimating potential projects and features, building and maintaining software across the full suite of products and services relating to the "Communications Platform as a Service" (CPaaS), and providing technical support to colleagues. You will work closely with product managers to refine requirements into deliverable user stories and tasks, contribute to agile ceremonies, and align the engineering team to deliver product features that meet customer outcomes.