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Senior Site Reliability Engineer

Hybrid in Ukraine
Sitecore
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We are looking for a highly skilled and dedicated Senior Site Reliability Engineer to join our team and drive the reliability, scalability, and performance of our infrastructure and products.

This role requires a deep understanding of cloud environments, expertise in troubleshooting complex systems, and a passion for optimizing operational processes to ensure seamless service delivery.

Responsibilities
  • Provide L3 on-call support as needed
  • Define and implement SLI/SLO monitoring standards
  • Conduct detailed root cause analyses for incidents and devise preventive measures
  • Design and develop infrastructure and product monitoring systems
  • Lead postmortem processes and incident response drills
  • Analyze and enhance product performance and scalability
  • Automate recurring operational tasks to boost efficiency
  • Implement CI/CD pipelines using infrastructure-as-code principles
  • Manage cloud infrastructure and configurations using tools like Terraform and Ansible
  • Collaborate closely with cross-functional teams to align on operational goals and business needs
Requirements
  • 3+ years of experience in Site Reliability Engineering, DevOps, or a related role
  • Expertise in scripting languages such as Python, Go, Bash, or PowerShell
  • Proficiency in cloud infrastructure technologies including GCP, Azure, AWS, or Terraform
  • Strong skills in monitoring and observability tools such as DataDog, Prometheus, or Grafana
  • In-depth knowledge of CI/CD platforms like Jenkins, Gitlab-CI, or Azure DevOps
  • Solid understanding of configuration management tools such as Ansible
  • Competency in containerization technologies, including Docker and Kubernetes
  • Exceptional problem-solving abilities, troubleshooting skills, and attention to detail
  • Ability to reconstruct incident conditions using robust root cause analysis approaches
Nice to have
  • Familiarity with end-to-end observability stacks like ELK, Dynatrace, or Zabbix
  • Background in Groovy SDK and Jenkinsfile scripting
  • Experience designing scalable and fault-tolerant cloud-native architectures
  • Understanding of network performance optimization in cloud environments
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