Back to SearchSenior SFCC Developer
Office in India: Pune
Salesforce Commerce Cloud (Backend)& 4 others
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We are looking for a Senior SFCC Developer to join our team and play a key role in supporting and maintaining a large-scale Salesforce Commerce Cloud environment. In this role, you will handle production incidents, deliver fixes, and collaborate with cross-functional teams to ensure the stability and performance of mission-critical e-commerce systems.
Responsibilities
- Triage and resolve production incidents, defects, and service requests within agreed service levels
- Analyse logs, job failures, and API errors to identify root causes
- Deliver targeted hotfixes and patches following change control and release procedures
- Support scheduled jobs, data feeds, and catalogue imports, and fix failures when they occur
- Maintain runbooks and knowledge base articles for recurring issues
- Assist with release deployments and post-release monitoring, with rollback ready
- Collaborate with QA to reproduce and verify defects, and with architects on recurring problems
- Track and report on resolution times and ticket trends
Requirements
- 5+ years of experience developing and supporting Salesforce Commerce Cloud B2C, including SFRA or comparable frameworks
- Strong debugging skills in SFCC Script, ISML, and JavaScript, with the ability to read and interpret logs
- Experience with REST APIs and JSON, and familiarity with SCAPI or OCAPI
- Proficiency in Git and controlled deployment practices
- Capability to work under time pressure with a clear, methodical approach
- Excellent communication skills to effectively collaborate on a large-scale project within a multi-vendor team environment
Nice to have
- Experience working within ITIL-based support processes
- Salesforce Commerce Cloud Developer certification
- Exposure to payment, tax, or ERP integration support