Back to SearchSenior ServiceNow Engineer - IRM/GRC
Remote in Poland
ServiceNow& 9 others
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We are seeking a Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. This role combines technical implementation support with long-term platform ownership and operational responsibility, working under the guidance of the ServiceNow Platform Architect.
Responsibilities
- Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities
- Support governance, compliance, risk management and audit-related processes
- Participate in technical design reviews and implementation activities
- Review technical deliverables and configurations produced by implementation partners
- Support testing, deployment and production readiness
- Maintain ServiceNow solutions after go-live
- Receive and maintain technical knowledge transfer
- Provide Level 2 and Level 3 support after deployment
- Develop platform enhancements, automations, integrations and workflows
- Perform defect resolution, maintenance and release activities
- Contribute to upgrades, platform optimization and continuous improvement
- Ensure adherence to architecture, governance, security and development standards
Requirements
- 3+ years of ServiceNow engineering/development experience
- Background in ServiceNow IRM, Risk Management and Compliance
- Expertise in TPRM or Privacy capabilities
- Proficiency in configuration, scripting and integration
- Capability to maintain operational ownership while collaborating with external partners
- Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support
- Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
- Strong preference for out-of-the-box solution design and platform standardization
- Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement
- ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
- Excellent written and verbal communication skills in English (B2+ level)
Nice to have
- Knowledge of Privacy Management
- Familiarity with ServiceNow Now Assist
- Skills in JavaScript
- Background in Application Support