Senior ServiceNow Developer

Hybrid in Republic of Lithuania, Latvia

ServiceNow, ServiceNow CMDB

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We are seeking an experienced Senior ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support our multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to design forward-looking solutions and empower stakeholders to realize and govern data effectively.

Responsibilities

Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
Work with ServiceNow engineers to create, refine and realize user stories
Remediate incidents and fulfill requests within your area of responsibility
Design holistic solutions that address both technical and business needs
Empower business stakeholders to realize and govern data
Apply creative, conceptual and practical thinking to complex problems
Support the multi-source, service-aware and self-healing CMDB

Requirements

3+ years of experience as a ServiceNow Developer
Solid experience with multi-source CMDB, discovery (patterns) and IRE governance
Proficiency in IH-ETL, service mapping and APM/TPM
Understanding of CSDM and expertise in ServiceNow ITAM (HAM & SAM) and ITOM modules
Capability to create holistic solutions and empower business stakeholders to realize and govern data
Strong communication skills, both clear and empathetic
Flexibility to think creatively, conceptually and practically
English proficiency at B2 level or higher