Senior ServiceNow Developer

We are seeking a talented ServiceNow Developer with hands-on experience to join our remote team, contributing to the development and implementation of Customer Service Management solutions for our client, a leading provider of technology solutions. In this role, you will work on a high-profile project to mature CSM in Switch using ServiceNow, collaborating with cross-functional teams to understand current processes, map integrations, and perform gap analysis. You will also be responsible for migrating old processes from the LDC Ticketing System to ServiceNow, training users on the new platform, and demoing and reviewing all EPAM accelerators that can be applied to CSM in Switch to speed up transition.