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Senior ServiceNow Developer

ServiceNow, ServiceNow CMDB, ServiceNow Products, JavaScript

We are actively seeking a Senior ServiceNow Developer to join our dynamic IT team. This role is pivotal in optimizing our ServiceNow platforms to enhance operational efficiency and support our business processes. As a Senior Developer, you will drive innovation and improvements within our IT infrastructure. The ideal candidate will possess a deep understanding of ServiceNow functionalities and the ability to translate business needs into robust technological solutions.

Responsibilities
  • Manage and optimize ServiceNow workflows, business rules, notifications, and SLAs
  • Develop and maintain integrations between ServiceNow and external systems using APIs, web services, and middleware
  • Design and implement new features and modules within the ServiceNow platform
  • Conduct thorough testing and validation of ServiceNow functionalities to ensure system reliability
  • Collaborate with IT and business teams to gather requirements and deliver scalable solutions
  • Provide training and support to other team members on ServiceNow features and best practices
  • Lead the evaluation and implementation of ServiceNow updates and upgrades
Requirements
  • Bachelor's or Master's Degree in Computer Science or a related field
  • Minimum of 4 years of experience in ServiceNow development or a similar role
  • Proficiency in managing ServiceNow CMDB and ensuring its accuracy and effectiveness
  • In-depth knowledge of various ServiceNow Products including ITSM, ITOM, and ITBM
  • Strong skills in JavaScript for custom application development in ServiceNow
  • Excellent communication and collaboration skills to effectively interact with various stakeholders
  • Fluent in English, with a proficiency level of B2 or higher
Nice to have
  • Experience with Agile development methodologies
  • Familiarity with AI and machine learning integration within ServiceNow
  • Certifications related to ServiceNow or IT service management
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn