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We are seeking a highly skilled and experienced Senior SAP Support Consultant (SD/LE) to join our team.
The ideal candidate will be responsible for providing expert support and consultancy services for our SAP Logistics, Sales, and Supply Chain solutions, ensuring optimal system performance and alignment with business objectives. This role demands a deep understanding of SAP SD and LE modules, as well as a commitment to delivering exceptional customer service.
Start an exciting new chapter in your career with EPAM!
Responsibilities
- Communicate with customers to gather relevant requirements
- Analyze business requirements to envision solution design
- Configure and customize SAP Logistics, Sales, and Supply Chain functionality
- Create project documentation, including training and education materials for users
- Troubleshoot and support SAP solutions
- Manage OrgStructure setup and order management processes
- Oversee ATP, pricing, outputs, and printing forms
- Handle OTC process, returns, and special processes (customer consignment, STO, 3rd party processing)
- Integrate interfaces such as Idocs and 3PL
- Implement enhancement techniques (user exit, enhancement points, Badi)
- Work both independently and as part of an international project team
- Maintain strong communication with stakeholders at all levels
- Ensure compliance with industry standards and best practices
Requirements
- Core knowledge of specific business domain processes
- 3+ years of experience in SAP SD areas, including OrgStructure setup, order management, ATP, pricing, outputs, and printing forms
- Expertise in OTC process, returns, and special processes like customer consignment, STO, 3rd party processing
- Proficiency in interfaces (Idocs, etc.) and 3PL integration
- Experience with enhancement techniques (user exit, enhancement points, Badi)
- Proven ability to work both independently and as part of an international project team
- Ability to analyze and solve complex problems effectively
- Excellent documentation and training material development skills
- Strong customer service orientation
- Commitment to continuous learning and professional development
- Strong English communication skills (B2 level or higher)
Nice to have
- Additional SAP certifications
- Experience in other SAP modules
- Prior experience in a similar industry
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn