Back to SearchSenior Project Manager
Hybrid in Canada: Toronto
Project Management, Retail
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We are hiring an experienced Senior Project Manager with deep retail domain expertise to lead and coordinate multiple concurrent technical workstreams. This role sits at the intersection of delivery execution, program governance, and technical oversight within a fast-paced retail environment, driving cross-functional alignment toward on-time, on-budget outcomes. The ideal candidate brings strong Agile governance skills, extensive retail experience, and the capability to manage simultaneous initiatives while maintaining executive-level visibility into risks, dependencies, and delivery milestones.
Req# 1072336958.
Responsibilities
- Lead end-to-end delivery of multiple concurrent technical initiatives, ensuring alignment with scope, budget, and timeline commitments
- Serve as the primary point of coordination between client stakeholders, delivery teams (onshore/offshore), and account leadership
- Develop and maintain project plans, resource forecasts, and status reporting for executive and steering committee audiences
- Partner with technical leads to translate business requirements into actionable delivery roadmaps
- Proactively identify risks, dependencies, and blockers across initiatives; drive mitigation plans and escalate when needed
- Facilitate governance ceremonies: steering committees, sprint reviews, status calls, and stakeholder check-ins
- Champion Agile/hybrid delivery best practices while adapting to client-specific PMO standards
- Contribute to continuous improvement of delivery processes and templates across the account
Requirements
- 7+ years of experience in technical project/program management, with a track record of managing multiple concurrent initiatives
- Demonstrated experience delivering technology initiatives (digital platforms) in a client-facing or consulting environment
- Strong command of project management methodologies (Agile, Scrum, Waterfall, or hybrid) and supporting tools (Jira, MS Project, Smartsheet, or similar)
- Excellent executive communication and presentation skills; comfortable reporting to senior client and internal stakeholders
- Proven ability to manage cross-functional, distributed teams (onshore/offshore) across time zones
- Strong risk management, budgeting, and resource forecasting skills
- PMP, PMI-ACP, CSM, or equivalent certification preferred
- Preferred qualifications
- Experience working with or supporting retail organizations, ideally within merchandising, supply chain, e-commerce, or in-store technology environments
- Familiarity with retail systems and platforms (POS, inventory management, order management, or similar)
- Prior experience in a consulting/systems integrator environment supporting large enterprise retail accounts
- Experience supporting data & analytics, SAP, or GenAI-driven initiative