Back to SearchSenior Director, Client Partner (Financial Services) (m/f/d)
Hybrid in Germany: Frankfurt am Main
Client Partnership
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Every shift in the financial sector brings new challenges for those steering client portfolios at scale. The Senior Director, Client Partner - Financial Services role in Frankfurt am Main is where business transformation and product strategy meet the realities of evolving markets. In this position, you set the vision for growth and delivery, shaping how teams and clients navigate change. The person in this role decides how relationships and results move forward, even when the market does not stand still. Their impact is seen in the direction and success of the entire account portfolio.
Responsibilities
- Act as the leader and Client Partner with clients, internal teams and Sales Leads
- Align with EPAM Client Partners to co-develop and support account plans and strategies for delivery, growth and client satisfaction
- Manage and develop team competency coverage through cross-training, leadership development and succession planning
- Serve as an expert Consultant leading business transformation and product strategy and roadmaps
- Stay abreast of current and emerging trends, unique opportunities and challenges of the space, markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
- Shape the overall solutions, properly scoping goals and initiatives, strategizing pricing engagements, establishing optimal operating models and project team organization
- Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within the overall account and client portfolios
- Develop the vision for EPAM’s Business Unit goals and objectives, support company financial goals by achieving revenue and profit targets
- As a member of client delivery production team, ensure client billable utilization is met to the defined targets
- Position EPAM capabilities in digital transformation, data, cloud and AI in a relevant business context
Requirements
- 10+ years of demonstrated experience in the strategic development and growth of a region or Financial Services industry portfolio
- Established professional network within financial services (banking, insurance, investment management, fintech) with demonstrated ability to leverage relationships for business development and client engagement
- Knowledge of emerging technology, business models, subject matter and trends in the Banking, Financial Services and Capital Markets
- Ability to operate at the strategic level, yet close enough to the details to add value to clients and be a real support to the team
- Experience in managing and monitoring performance metrics across global enterprise client accounts and account portfolios
- Exceptional leadership and management skills and superb oral and written communication skills, with seasoned presentation skills in German and English
- Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
- AI-driven mindset, with an interest in applying AI to sales strategy and client engagement