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We are seeking a Senior DevOps Engineer to serve as an escalation point for advanced incident management, lead root cause analysis efforts, and drive the engineering and optimization of CI/CD pipelines and infrastructure-as-code across complex, multi-platform environments.
Responsibilities
- Serve as the escalation point for advanced incident management, performing deep-dive troubleshooting of infrastructure, containers, and cloud services to resolve complex or prolonged incidents
- Lead Root Cause Analysis for major or recurring issues, document findings, and implement permanent corrective actions to reduce recurrence
- Troubleshoot pipeline failures, maintain infrastructure-as-code using Terraform and Helm, and develop and optimize the CI/CD toolchain
- Plan and execute non-standard, high-risk, or architectural changes, including cluster migrations and major upgrades
- Analyze system performance, adjust resources, and tweak configurations to ensure stability and cost optimization
- Create and update Standard Operating Procedures and Runbooks, and conduct training sessions
- Manage and maintain Windows and Linux environments across multiple business-critical applications
- Configure and support IIS, HAProxy, RabbitMQ, and Active Directory infrastructure
- Handle Security TLS certificates management across various systems and platforms
- Support and maintain Kubernetes clusters and AWS cloud infrastructure
Requirements
- 5+ years of experience in DevOps, SRE, or infrastructure engineering roles
- Expertise in Windows and Linux administration, PowerShell, and Bash scripting
- Proficiency in Kubernetes, Terraform, and Helm for container orchestration and infrastructure-as-code
- Knowledge of AWS services including IAM, EKS, ASG, ALB/NLB, and Route53
- Background in Ansible for configuration management and automation
- Familiarity with IIS, HAProxy, and RabbitMQ administration
- Understanding of Active Directory and Security TLS certificate management
- Experience with PowerBI, DWH, and MS SQL for data and reporting infrastructure
- Skills in CI/CD pipeline development, troubleshooting, and optimization
- Competency in performance tuning, root cause analysis, and incident management practices
- Proficiency in English at a B2+ level