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Senior DevOps Engineer

Remote in Colombia
DevOps
& 5 others

We are looking for a skilled Senior DevOps Engineer to join our innovative team. In this position, you will lead the resolution of complex issues alongside clients and their DBA/DevOps teams, ensuring smooth communication and effective problem-solving. You'll manage critical production incidents and collaborate closely with client stakeholders at a strategic level. If you have strong DevOps skills and excellent communication, we encourage you to apply.

Responsibilities
  • Coordinate issue resolution processes with clients and their DBA/DevOps teams
  • Facilitate effective communication between senior client stakeholders and internal leadership
  • Oversee production incident management, ensuring prompt resolution and clear updates
  • Design, deploy, and optimize Apache Kafka, Kubernetes, and Microsoft Azure environments
  • Partner with cross-functional teams to improve system stability and implement best practices
  • Enhance and scale deployment pipelines and automation in complex settings
  • Monitor system performance continuously and develop proactive operational strategies
  • Maintain detailed documentation of advanced processes and incident handling workflows
  • Provide expert technical advice and suggest improvements for client infrastructures
  • Lead continuous improvement efforts by introducing innovative DevOps solutions
  • Present technical information clearly to client executives and stakeholders
  • Ensure adherence to evolving client standards, requirements, and best practices
  • Investigate and troubleshoot advanced distributed system problems to boost performance
  • Manage security protocols and uphold strong operational standards
Requirements
  • Proven experience in DevOps with at least 3 years in technical and operational roles
  • Extensive knowledge of Apache Kafka, Kubernetes, and Microsoft Azure
  • Demonstrated capability in handling critical production incidents under pressure
  • Strong coordination skills across diverse teams and stakeholders
  • Advanced problem-solving aptitude with flexibility to address complex challenges
  • Excellent communication and presentation skills with senior stakeholder engagement
  • Experience in knowledge transfer and fostering skill growth within teams
  • Proficiency in English at B2 level with strong written and verbal communication
Nice to have
  • In-depth understanding of insurance industry processes and terminology
  • Background in client communication within regulated sectors
  • Relevant certifications in cloud platforms or DevOps methodologies