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We are looking for a remote Senior Content Designer to define and deliver end-to-end content strategy for product experiences. Your primary focus will be to apply human-centered design methods to conceptualize, write, test, and deliver in-product content. You will contribute scalable, reusable standards for content to the Design System, and build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience. This role requires an advanced working expertise in Figma, including content-specific plug-ins such as Ditto, and advanced presentation and storytelling skills, including PPT creation.
Responsibilities
- Define and deliver end-to-end content strategy for product experiences
- Apply human-centered design methods to conceptualize, write, test, and deliver in-product content
- Contribute scalable, reusable standards for content (mechanics, tone, style, accessibility) to the Design System
- Build strong relationships with cross-domain content owners to ensure a cohesive product and brand experience
- Collaborate with product management, engineering, legal, localization, and content platform teams for seamless project completion
- Contribute to the continuous refinement of the content strategy and design processes
Requirements
- 3+ years of relevant professional experience
- Towering expertise in writing useful, accessible, and natural-sounding product UI content in American English
- Ability to draw from a variety of content strategy/content design frameworks to address complicated human problems across screens and product areas
- Advanced working expertise in Figma (including content-specific plug-ins such as Ditto)
- Advanced presentation and storytelling skills (including PPT creation)
- Familiarity with Microsoft Office 365
- Baseline understanding of headless content management systems and GitHub
- Working understanding of AI/ML for content design, including NLU development, designing for generative AI, and prompt engineering
- Competent facilitation and workshopping skills
- Relationship building and a 'one team' mindset
- Growth mindset and first-principles thinking
- B2+ English level proficiency
Nice to have
- Experience in defining and documenting best practices for product content
- Ability to conduct content audits, competitive evaluations, and heuristic assessments of product content usability/accessibility
- Experience in facilitating workshops and defining content workflows and processes
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn