Back to SearchSenior Business Operations Specialist
Remote in Ukraine
Business Operations& 6 others
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Project Summary: This initiative centers on thorough account administration and contract oversight to maintain strong governance, regulatory compliance, and financial control across the business unit. It enables informed decision-making via detailed reporting, margin tracking, and streamlined contract workflows to maximize account performance.
What Candidate Is Needed
- Proficient in managing commercial models including staff augmentation, fixed price and managed capacity frameworks
- Skilled in contract preparation, review workflows, and administration support
- Advanced data analysis and reporting capabilities to support strategic account management decisions
- Strong communication and diplomacy skills to engage with internal and external stakeholders
- Excellent organizational skills with the ability to prioritize and multitask under pressure
- Collaborative team player with a proactive approach, high attention to detail, and stress resilience
Responsibilities
- Provide administration support for the account by organizing required meetings, preparing meeting minutes, and driving meeting agendas
- Manage contract preparation and review workflows, submitting contracts to legal, finance, and delivery teams, and controlling status to meet deadlines
- Develop and maintain compliance standards within business unit accounts
- Model and analyze PnL components related to contract pricing and rate calculations
- Support governance reviews by preparing materials, reviewing service levels, SLAs, KPIs, and assessing risk exposure
- Design, set up, and manage reports required by Client partners and Delivery managers for informed decision-making, ensuring data quality and relevance
- Monitor account margin forecasts, analyze factors affecting margin, and understand all margin impacts
- Perform ad-hoc operational tasks from Client partners, Project, Delivery managers and clients
- Collaborate effectively within a team and with third-party vendors as needed
Requirements
- 3+ years of experience in Operations, Finance or Analytics, preferably in an international environment
- Strong background in financial modeling and data analysis
- Analytical mindset with strong problem-solving skills
- Excellent communication and stakeholder management skills, with the ability to interact effectively with senior management
- English level B2+ (written and verbal)
- Advanced Excel skills
- AI proficiency and practical experience