Back to SearchSenior Business Analyst
Remote in Mexico, & 4 others
Business Analysis& 13 others
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We are on the hunt for a highly capable Senior Business Analyst with a robust track record in digital transformation projects, with a specific focus on eCommerce and Content Management Systems (CMS). This position requires working in tandem with cross-functional teams to deliver projects with real impact that drive business expansion and digital innovation. The ideal candidate will show a proven ability to gather and interpret business requirements, develop solutions, and secure project success amid dynamic, shifting conditions.
Responsibilities
- Take the lead on analyzing and documenting business requirements for digital transformation projects, with particular focus on eCommerce platforms or CMS solutions
- Connect with vital stakeholders, including internal teams, clients, and vendors, to grasp business objectives and turn them into functional and technical specifications
- Carry out in-depth process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operations
- Ensure ongoing alignment between business objectives and technology solutions through close collaboration with Solution Architects, developers, UX designers, project managers, and product owners
- Evaluate and document current systems, processes, and data flows to uncover opportunities for improvement or automation
- Direct the development of user stories, use cases, and acceptance criteria for projects operating in an Agile/Scrum environment
- Contribute to and shape the roadmap for digital transformation initiatives, keeping scalability, performance, and user experience at the forefront
- Conduct risk assessments and clearly relay the potential impact of changes to stakeholders
- Run workshops, presentations, and meetings to gather input, align on project goals, and deliver ongoing progress reports
- Support testing efforts, confirming that business requirements are satisfied through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)
Requirements
- Bachelor's degree in Business, IT, Computer Science, or a related field (Master's degree seen as an added benefit)
- A minimum of 3 years of experience working as a Business Analyst with a focus on digital transformation projects
- Extensive experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools
- Familiarity with CMS tools, including Contentful, Contentstack, WordPress, or similar platforms
- Proven experience leading requirements gathering for complex systems and generating clear, actionable specifications
- Strong knowledge of Agile or Scrum methodologies, backed by hands-on experience in an Agile project environment
- Solid data analysis skills, with the ability to transform data into insights that inform business decisions
- Skilled in business process modeling, BPMN, and workflow diagramming
- Excellent communication and stakeholder management abilities
- Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps
- Strong problem-solving skills paired with the ability to succeed in fast-paced environments
- Good English proficiency (B2 level or higher), with experience in direct communication with customers