Back to SearchSenior Business Analyst
Remote in Mexico, & 4 others
Business Analysis& 13 others
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We are in search of an accomplished Senior Business Analyst with deep experience in digital transformation projects, especially within eCommerce and Content Management Systems (CMS). This position involves partnering with cross-functional teams to deliver results-driven projects that support business growth and digital innovation. The successful candidate will show a proven history of collecting and interpreting business requirements, designing solutions, and ensuring project success in fast-paced, changing environments.
Responsibilities
- Direct the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce platforms or CMS solutions
- Work with essential stakeholders, including internal teams, clients, and vendors, to understand business goals and translate them into functional and technical specifications
- Carry out comprehensive process mapping, gap analysis, and solution design to improve digital workflows, customer journeys, and business operations
- Ensure business objectives and technology solutions remain aligned by collaborating closely with Solution Architects, developers, UX designers, project managers, and product owners
- Examine and document existing systems, processes, and data flows to identify areas ready for improvement or automation
- Guide the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environment
- Help shape and contribute to the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience stay optimized
- Carry out risk assessments and clearly communicate the potential impact of changes to stakeholders
- Organize workshops, presentations, and meetings to gather feedback, align on project goals, and deliver continuous progress updates
- Assist during testing phases, verifying that business requirements are fulfilled through detailed User Acceptance Testing (UAT) and Quality Assurance (QA)
Requirements
- Bachelor's degree in Business, IT, Computer Science, or a related field (Master's degree considered a plus)
- A minimum of 3 years of experience as a Business Analyst focused on digital transformation projects
- Considerable experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceTools
- Familiarity with CMS tools, including Contentful, Contentstack, WordPress, or similar systems
- Proven track record leading requirements gathering for complex systems and delivering clear, actionable specifications
- Strong understanding of Agile or Scrum methodologies, with hands-on experience in an Agile project environment
- Strong data analysis skills, with the ability to convert data into insights that guide business decisions
- Skilled in business process modeling, BPMN, and workflow diagrams
- Excellent communication and stakeholder management capabilities
- Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOps
- Strong problem-solving skills and the capacity to excel in fast-paced environments
- Good English proficiency (B2 level or higher), with experience communicating directly with customers