Back to SearchSenior Business Analyst
Business Analysis, Business analysis information management, Scope decomposition, Requirements traceability management, Business need definition, BA Risk management, BA SDLC awareness, Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud), SAP-CRM: E-Commerce
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We are looking for a Senior Business Analyst with Digital Engagement Practices to join our team. This role is pivotal in driving the strategic planning and analysis of our digital initiatives. The ideal candidate will bring a wealth of experience and a proven track record in enhancing digital platforms through insightful business analysis. Your contributions will directly influence the direction and success of our digital engagement strategies.
Responsibilities
- Analyze and interpret complex data to identify trends, generate reports, and provide actionable insights
- Collaborate with cross-functional teams to define business requirements and project scopes
- Develop and implement effective business solutions to meet organizational goals
- Lead workshops and training sessions to enhance team understanding and efficiency
- Manage stakeholder expectations through clear and consistent communication
- Monitor project progress, ensuring adherence to timelines and budgets
- Conduct feasibility studies and risk assessments to guide decision-making processes
- Provide recommendations to improve processes and systems
- Oversee the maintenance of business systems to ensure continuous performance
- Act as a liaison between technical teams and business units
Requirements
- Over 3 years of experience in a Senior Business Analyst role, specifically in digital engagement and strategy development
- Proficiency in SAP-CRM with a focus on E-Commerce solutions
- Extensive knowledge of Salesforce Primary Clouds including Sales Cloud, Service Cloud, and Community Cloud
- Awareness of the Business Analysis Software Development Life Cycle (BA SDLC)
- Strong skills in BA risk management and mitigation strategies
- Competence in managing business analysis information
- Ability to define and clarify business needs effectively
- Skilled in managing requirements traceability throughout project lifecycles
- Expertise in decomposing complex project scopes into manageable components
- Advanced proficiency in English, enabling effective communication in a business setting
Nice to have
- Familiarity with agile and waterfall project methodologies
- Advanced certifications in business analysis or related fields
- Experience working in financial services
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn