Back to SearchSenior Business Analyst
Office in Brazil: Rio de Janeiro
Business Analysis& 2 others
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We are seeking a Senior Business Analyst to join our team. This role sits at the intersection of process governance and data stewardship, supporting the organization's broader efforts to maintain reliable, well-structured operational information. You will work closely with cross-functional stakeholders to strengthen how configuration and asset data are managed across the business. This is an excellent opportunity for someone who enjoys bringing structure, clarity, and measurable standards to complex environments.
Responsibilities
- Ensure the integrity, consistency, and completeness of CMDB data
- Define, maintain, and review CI (Configuration Item) models, attributes, and taxonomies, covering physical, logical, and business-related classifications such as the CIs used for internal assets
- Manage the periodic CI update process, validating data sourced from automated inventory tools, system integrations, or manual entries
- Conduct configuration audits to confirm alignment between recorded data and the actual environment
- Map and maintain CI relationships, including technical, business, and service-level dependencies
- Ensure the relationship structure supports accurate tracking of impacts tied to incidents, problems, and changes
- Ensure the asset lifecycle is accurately reflected and maintained within the CIs
- Define standards, guidelines, and policies governing the Configuration process
- Monitor KPIs such as CMDB accuracy, CI completeness, service coverage, and pending reconciliations
- Participate in internal or external audits related to configuration data governance
Requirements
- A minimum of 3 years of relevant experience as a Business Analyst
- Hands-on experience with Jira
- Experience with Asset and Configuration Management in Jira Cloud
- Background in Business Analysis Governance
- Knowledge of ITIL framework and practices
- Experience working with CMDB (Configuration Management Database)
- Professional proficiency in English (B2)