GO TO SEARCHSenior Business Analyst
Business Analysis, Business analysis information management, Scope decomposition, Requirements traceability management, Business need definition, BA Risk management, BA SDLC awareness, Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud), SAP-CRM: E-Commerce
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We are on the hunt for a seasoned Senior Business Analyst specializing in Digital Engagement Practices to enhance our team. This critical role focuses on spearheading the strategic planning and analysis of our digital projects. The ideal candidate will possess extensive experience and a demonstrable history of improving digital platforms through detailed business analysis. Your contributions will be crucial in shaping the trajectory and success of our digital engagement efforts.
Responsibilities
- Examine and decode complex data to spot trends, compile reports, and deliver actionable insights
- Work alongside various teams to establish business requirements and define project scopes
- Craft and execute effective business solutions that align with organizational objectives
- Conduct workshops and training to boost team knowledge and operational efficiency
- Manage the expectations of stakeholders through clear and consistent communication
- Track project milestones, ensuring compliance with deadlines and budget constraints
- Perform feasibility studies and risk evaluations to support informed decision-making
- Recommend strategies to enhance business processes and systems
- Supervise the upkeep of business systems to guarantee uninterrupted operation
- Serve as the intermediary between technical teams and business departments
Requirements
- Minimum of 3 years in a Senior Business Analyst capacity, with a focus on digital engagement and strategic planning
- Proficient in SAP-CRM, particularly in E-Commerce functionalities
- Comprehensive understanding of Salesforce Primary Clouds, including Sales Cloud, Service Cloud, and Community Cloud
- Familiarity with the Business Analysis Software Development Life Cycle (BA SDLC)
- Proficient in BA risk management and implementing mitigation measures
- Capable of managing and organizing business analysis data
- Effective in identifying and articulating business needs
- Adept at tracing requirements throughout the project lifecycle
- Proficient in breaking down complex project scopes into actionable parts
- Highly proficient in English, suitable for effective business communication
Nice to have
- Knowledge of both agile and waterfall methodology
- Advanced certifications in business analysis or a related discipline