Senior Business Analyst

Remote in Mexico,

Business Analysis

Facebook LinkedIn Send via email

Looking for something else?

Find a vacancy that works for you. Send us your CV to receive a personalized offer.

Find me a job

Location-specific conditions & benefits*

Choose an option

We are seeking a Senior Business Analyst with hands-on experience in digital transformation, particularly in eCommerce and CMS environments.

In this role, you will partner with cross-functional teams to deliver projects that foster business growth and digital innovation. The ideal candidate excels at gathering requirements, designing solutions, and ensuring projects are completed efficiently in fast-paced settings.

Responsibilities

Lead the identification and documentation of business requirements for digital transformation initiatives, focusing on eCommerce and CMS platforms
Work with stakeholders such as internal teams, clients, and vendors to define business goals and translate them into technical and functional specifications
Analyze workflows, pinpoint gaps, and design improvements to optimize digital processes, customer experiences, and operational effectiveness
Collaborate with Solution Architects, developers, UX designers, project managers, and product owners to ensure technology solutions align with business needs
Review and document existing systems, workflows, and data flows to uncover opportunities for automation or enhancement
Develop user stories, use cases, and acceptance criteria for projects within Agile or Scrum frameworks
Contribute to the digital transformation roadmap, emphasizing scalability, performance, and user experience
Perform risk assessments and communicate the effects of changes to relevant stakeholders
Organize and facilitate workshops, presentations, and meetings to gather feedback, align objectives, and share progress
Participate in testing phases to verify that business requirements are met through User Acceptance Testing and Quality Assurance

Requirements

Minimum of 3 years’ experience as a Business Analyst with a focus on digital transformation projects
Practical experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress
Proven ability to lead requirements gathering for complex projects and produce clear, actionable documentation
Strong knowledge of Agile or Scrum methodologies and experience working in Agile environments
Advanced skills in data analysis to convert information into business insights
Proficiency in business process modeling, BPMN, and workflow diagramming
Excellent communication and stakeholder management skills for effective teamwork and project delivery
Experience using tools like JIRA, Confluence, Azure DevOps, or similar for project management and collaboration
Strong problem-solving skills and adaptability in fast-paced environments
English language proficiency at B2+ level or higher, both written and spoken

Nice to have

Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related field for a strong academic foundation