Senior Account Manager

Office in Italy: Milan

Account Management

We’re looking for a Senior Account Manager with expertise in IT and software engineering services to join our team in Milan.

Are you passionate about the digital transformation and want to leverage technology for business growth with clients in Italy?

You will have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As an Account Manager, you will play a vital role in driving the success of this account and have responsibilities covering commercial management, new business identification, and delivery governance.

As part of this role, you will be responsible for working with cross-functional teams to consult, design, and deliver digital innovation & transformation solutions to clients across multiple verticals. You will leverage industry expertise and experiences using technologies to transform organizations across a variety of focus areas. You will utilize your client management experience to develop relationships and identify opportunities for the wider business unit.

Responsibilities

Act as a trusted advisor, providing clients with advice on the latest technology trends
Collaborate with cross-functional teams to deliver technology-focused transformation projects across many areas
Assess client opportunities with the support of our sales/pre-sales teams,, generate & respond to RFP’s, create proposals and presentations, establish senior relationships with clients and prospective clients and help to close/sign new deals
Shape and scope consulting engagements, establish best operating models and project team organization and leading the transition from the sales process to the delivery phase
Stay abreast of current and emerging trends, unique opportunities and challenges in the sectors, markets and geographies in which our clients operate and offer clarity in how these affect our clients’ businesses and initiatives
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of the business unit and portfolio
Align with Business Unit goals and objectives, support company financial goals including revenue and profit targets

Requirements

Demonstrable broad and deep expertise across IT, software engineering or digital transformation services
Deep industry experience in trend-setting, digital & innovative technology focused leadership positions, or the equivalent from a recognized consultancy practice
Ability to travel as needed
Strong interpersonal and communication skills with the ability to effectively collaborate with senior stakeholders
Demonstrated success in effectively managing client engagements in fast-paced environments, meeting expectations and completing the management of digital innovation transformation programs to completion
Sound business acumen; commercial and strategic skills; numeric fluency; negotiation skills; advocacy for diversity
Fluency in written and spoken Italian and English

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