Senior 3rd Line Software Maintenance Engineer for a Broadband Company

We are currently looking for a Senior 3rd Line Software Maintenance Engineer with 3+ years of application support management experience, Linux proficiency, and Python knowledge to join our team.

The customer is one of the world’s leading broadband, communication, and converged video companies, with operations in six European countries.

The main pool of tasks is associated with the development of a distributed and scalable platform.

Responsibilities

Set up of support process (incident/change management), SLA, tracking users' requests, resolving L2 tickets
Addressing issues to appropriate teams (dev/networking)
Daily communication with development team and end-users

Requirements

3+ years of application support management experience
Experience with Linux (familiar with command line, main services)
Knowledge of SET.Java
Experience with Selenium, Appium, JMeter
Experience with Docker
Experience with Elasticsearch / Kibana / Grafana
Knowledge of Python
Pro-active problem-solving skills
Troubleshooting skills
Proficient English (written and spoken) B2

Benefits

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn