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Salesforce Business Analyst / Business Solution Architect

Remote in Romania
Salesforce
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We are seeking a Salesforce Business Analyst / Business Solution Architect to support Salesforce-based transformation initiatives in regulated industries. The role requires client partnership, consulting, stakeholder management, and solution-shaping skills.

The position has two variants: a Salesforce Business Analyst focused on requirements discovery, process analysis, documentation, user stories, and delivery support; and a Salesforce Business Solution Architect focused on solution framing, business process design, functional architecture, and consultative guidance.

The ideal candidate is a client-facing Salesforce BA or BSA with strong analysis, consulting, stakeholder engagement, and solution-thinking capabilities.

Responsibilities
  • Partner with stakeholders to understand business goals and regulatory constraints
  • Gather, analyze, document, and validate requirements
  • Facilitate workshops and process mapping sessions
  • Translate needs into user stories, specifications, process flows, and documentation
  • Analyze processes and Salesforce capabilities to identify gaps and improvements
  • Support solution design and functional architecture across Salesforce and COTS platforms
  • Support UAT, validation, training, and change enablement
  • Build strong client relationships
  • Connect business processes with Salesforce capabilities (BSA-level)
  • Shape functional solutions across Salesforce and enterprise platforms, defining solution options and trade-offs (BSA-level)
  • Identify dependencies, integrations, and operational impacts (BSA-level)
Requirements
  • 5+ years of experience as a Business Analyst, Salesforce BA, or Business Solution Architect, Functional Consultant, or CRM Consultant
  • Background in Salesforce/CRM transformation initiatives
  • Understanding of Salesforce capabilities and configuration concepts
  • Expertise in working within regulated industries
  • Proficiency in requirements elicitation, process analysis, and documentation
  • Skills in consulting and stakeholder management
  • Proficiency in English at an Upper-Intermediate level (B2) or higher
Nice to have
  • Experience in Life Sciences GTM
  • Familiarity with Veeva, TrueBlue, and IQVIA
  • Salesforce certifications
  • Knowledge of compliance, audit readiness, privacy, and integration practices