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Product Manager

Remote in Brazil, & 4 others
Product Management& 18 others
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We're seeking a Product Manager to come join our team. This position is ideal for someone who takes pleasure in applying structure and smart technology to improve how go-to-market functions operate. You'll partner across sales, marketing, and customer-facing groups to spot points of friction and reshape them into tools that speed up business results. For anyone motivated by a blend of direct, practical development and broad cross-team impact, this role offers a genuine opportunity to influence how AI reshapes the GTM landscape

Responsibilities
  • Team up with Worldwide Field Operations (Sales, Sales Architects and Engineers, Renewals, Channels, RevOps, Professional Services, Customer Support), along with Marketing and Product groups, to pinpoint AI opportunities and establish a clear problem statement, target audience, and success benchmarks
  • Trace GTM workflows from start to finish, covering lead-to-cash, renewals, partner deal registration, issue-to-resolution, and feedback-to-roadmap, aiming to cut out extra steps and manual effort
  • Take charge of the GTM AI backlog, sequencing requests by weighing business value, effort required, risk, and strategic relevance
  • Sort through incoming requests to determine the best path, whether that's a custom-built AI agent, a low-/no-code solution, AI integrated within SaaS tools like Salesforce, Gong, or Marketo, or standard workflow automation
  • Build out solutions spanning account research, meeting preparation, pipeline and forecasting, renewals, partner enablement, RFP response, case triage, campaign and content operations, and product feedback handling
  • Take personal ownership of building and rolling out AI agents, Claude Projects, and automated workflows, guiding them from early prototype through to live production
  • Draft well-structured requirements, then turn them into working solutions using AI coding assistants such as Claude Code, covering any necessary APIs and integrations
  • Build out evaluation frameworks addressing accuracy, tone, customer impact, and human oversight, applying governance, security, and privacy standards alongside Security, Legal, and Enterprise Architecture teams
  • Push adoption forward through enablement and training initiatives, while keeping track of seller time saved, cycle time, case resolution time, and pipeline quality
Requirements
  • At least 5 years of applicable background in software development, product management, RevOps, Sales, Marketing, Support Ops, or business systems
  • A minimum of 2 years spent in Senior, Lead, Manager, or Owner-level capacities
  • Demonstrated history managing engagements for teams of 5 or more full-time staff
  • Hands-on background constructing and launching AI agents and automations using tools such as Glean, Claude, ChatGPT, Gemini, or AWS Bedrock
  • Practical development experience leveraging AI coding assistants like Claude Code, including exposure to APIs, integrations, and enterprise-level data
  • Familiarity with prompt and context engineering, RAG, tool use, and approaches to AI evaluation
  • Solid grasp of B2B sales, renewals, and channel dynamics, along with how deals transition into delivery, support, and renewal phases
  • Direct experience with Salesforce and GTM tools such as Gong, Clari, CPQ, PSA, Service Cloud, and Marketo
  • Capability to build credibility with sellers, engineers, and GTM leadership, translating AI concepts into clear business language
  • Fluent English communication skills at a B2 level or higher
Nice to have
  • Working knowledge of AI governance frameworks supporting responsible, compliant AI use
  • Background applying AWS Bedrock toward building and scaling generative AI solutions
  • Experience with Adobe Marketo Engage for supporting marketing automation and campaign efforts
  • Background with low-code platforms built for agentic automation to speed up solution delivery
  • Experience designing and rolling out agentic workflows for complex GTM-related processes
  • Direct experience working with Anthropic Claude to support AI solution development
  • Experience conducting business process analysis to uncover inefficiencies and improvement areas
  • Familiarity with context engineering methods that enhance AI model relevance and accuracy
  • Knowledge of Glean for supporting enterprise search and knowledge discovery
  • Familiarity with the Model Context Protocol (MCP) and its role within AI integration work
  • Background using Salesforce CPQ for managing configuration, pricing, and quoting processes
  • Knowledge of Salesforce Service Cloud for supporting customer service operations
  • Relevant certification, which would be considered a valuable addition to your qualifications