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Platform Engineer (Sales Cloud)

Remote in Brazil, & 2 others
Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud)& 19 others
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We are seeking a Platform Engineer (Sales Cloud) to support Salesforce feature and platform delivery within a client-facing transformation environment focused on Sales Cloud / Service Cloud and adjacent solution capabilities. This role suits an engineer with a solid Salesforce foundation who is ready to work in a fungible team model spanning development, configuration, administrative responsibilities, integration support and cross-functional collaboration. The expectation is active participation, proactive clarification and growing ownership rather than reliance on fully pre-structured tasks.

Responsibilities
  • Contribute to delivery of features and scoped outcomes with growing independence
  • Ask questions, clarify ambiguity early and make a real effort to understand business intent before escalation
  • Break down own work into manageable technical tasks instead of waiting for others to fully prescribe each step
  • Work across declarative and programmatic Salesforce changes depending on delivery needs
  • Support administrative and platform responsibilities where needed, including flows, permissions, configuration and deployment-related tasks
  • Use AI-assisted and spec-driven ways of working as part of day-to-day execution
  • Stay open to adjacent technologies and broader cross-functional team responsibilities rather than operating only within a narrow Salesforce-only boundary
  • Communicate progress, blockers and risks proactively
Requirements
  • 2+ years of solid hands-on Salesforce experience, especially in Sales Cloud / Service Cloud
  • Proficiency in Salesforce Apex, Lightning Web Components (LWC) and Flow with standard platform customization patterns
  • Skills in Salesforce Development and Salesforce Admin Tools
  • Capability to work from partially defined feature scope with guidance, rather than requiring every task to be pre-broken down
  • Understanding of Git-based delivery, deployments and testing expectations alongside disciplined engineering practices
  • Flexibility to work in a broader engineering context that may include adjacent integrations, administrative responsibilities or supporting technologies
  • Readiness to use AI-assisted engineering tools productively and responsibly
  • Strong learning agility, ownership and proactive communication
  • English proficiency at B2 level or higher
Nice to have
  • Familiarity with Amazon Web Services and Microsoft Azure
  • Knowledge of Copado, GitHub, GitHub Actions and DevOps
  • Background in Java Development, JavaScript and Python
  • Skills in Salesforce Field Service and Salesforce Marketing Cloud
  • Understanding of Broadcom Rally and Genesys