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We are looking for a Middle UX Designer to join our remote team and support the Conversation Platform team.
In this role, you will be responsible for designing an exceptional experience for the virtual agent console and ChatGPT, along with defining and delivering the experience strategy. You will leverage human-centered design methods to address customer challenges and develop user journeys and user flows. Your work will involve providing wireframes and prototypes for concept testing, along with detailed visual and UX design supporting tactical efforts. You will provide governance strategy, including workflow, best practices, and documentation, while influencing strategy by articulating a coherent UX vision.