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Middle Sales Development Representative - Native/Fluent English

Hybrid in Mexico: Guadalajara
Sales and Marketing
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We are scaling our sales development function and seek a Middle Sales Development Representative - Native/Fluent English to expand pipeline within selected enterprise accounts. You'll combine research with disciplined cadence-driven outreach across LinkedIn, email, calls, social, and video while documenting activity in CRM tools. Apply now and help connect prospects with compelling reasons to meet our team.

Responsibilities
  • Source and approach ideal customer profiles inside assigned accounts to support EPAM's sales process and build pipeline for Sales and Account Management
  • Initiate contact through LinkedIn, email, outbound cold and warm calling, video conferencing, and social media to create real conversations that mature into relationships
  • Apply EPAM's outreach cadence and sales methodologies to keep prospecting focused, consistent, and measurable
  • Investigate target companies and individual contacts, record insights, and qualify leads using BANT signals such as budget, decision authority, need, and timeline
  • Book discovery calls and business meetings that allow Sales and Account Management teammates to deliver tailored solution narratives
  • Operate EPAM's technology suite, including CRM tools, to document outreach, maintain relationship records, and ensure compliance with GDPR requirements
  • Hit or outperform daily, weekly, and monthly goals across calls, emails, social touchpoints, and video outreach
  • Coordinate with sales leaders and teammates and continuously develop understanding of EPAM's service portfolio, technology domains, and industry sectors through training
  • Research organizations to build and polish target account lists, including hierarchies, structures, and key decision-makers
  • Interpret engagement and reply data from outreach efforts and fine-tune messaging and communication tactics accordingly
  • Assemble short briefing notes and handover documentation for Sales colleagues before meetings to enable smooth handoffs
  • Track relevant company news, market movements, and competitor actions tied to your assigned accounts
  • Contribute ideas and feedback during team sessions to improve messaging, tone, and the overall prospecting playbook
Requirements
  • Completed Bachelor's or Master's degree in IT, Software, Sales/Marketing, or a comparable area
  • 1-2 years of hands-on experience in sales, business development, marketing, customer service, or lead/demand generation roles such as SDR, BDR, LDR, ADR, or similar
  • Effective communication and strong organization skills, paired with the ability to adjust quickly to changing needs
  • Written and spoken English at C1 (Advanced) level or above
Nice to have
  • Real enthusiasm for IT and technology and willingness to grow knowledge of EPAM's solutions and leading offerings
  • Strong intent to develop a long-term Enterprise IT sales career and commitment to ongoing learning and advancement
  • Some familiarity with Financial Services, Banking, Insurance, Pharmaceuticals, Retail, CPG, Telecommunications, Media, Manufacturing, Automotive, or Travel & Hospitality sectors
  • Exposure to platforms such as Salesforce, Dynamics, Sales Navigator, Outreach.io, HubSpot, ZoomInfo, or Lusha
  • Knowledge of sales methodologies including Challenger Sales, MEDDIC/MEDDPICC, BANT, Social Selling, Cold Calling, and outbound/inbound approaches