Back to SearchMiddle MS365 Engineer for a Pharmaceutical Company
Microsoft Dynamics 365 CRM, Microsoft 365, Microsoft Exchange, Microsoft Exchange Hybrid Configuration, Microsoft Exchange Server, Office 365, Office 365 development, Microsoft Bookings
Sorry, this position is no longer available
We are currently looking for a remote Middle MS365 Engineer with hands-on experience with MS365 and focus on MS Exchange (both On-premise & Online) to join our team.
This role is for a world leading pharmaceutical company which operates in over 100 countries and is headquartered in the United Kingdom. The candidate is expected to work as an Engineer for a large infrastructure support and maintenance function, spanning several continents
Responsibilities
- Ensuring availability and performance of the supported technology/platform services
- Initial triaging, and remediation if possible of all P1, P2, P3, and P4 incidents
- Escalating incidents from events to CC/SD on outage Incidents
- Updating Knowledge base articles
- Incident queue management
- Being the Technical point of contact
- Responsible for POC of new products
- Working on Incidents, Changes, Service & Problem Requests
- Creating and updating Known Error documentation
Requirements
- Experience with MS365
- Experience with Exchange On premise and Exchange Online, email security
- Knowledge of Office 365 users and licenses
- eFax experience
- Knowledge of Office 365 groups and some components of MS Teams including meeting booking and calendar
- Experience with other small Apps from Microsoft such as MS Bookings
- English level proficiency B1
Nice to have
- O365 Support experience
- Microsoft Bookings
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn