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Middle MS365 Engineer for a Pharmaceutical Company

Microsoft Dynamics 365 CRM, Microsoft 365, Microsoft Exchange, Microsoft Exchange Hybrid Configuration, Microsoft Exchange Server, Office 365, Office 365 development, Microsoft Bookings
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Sorry, this position is no longer available

We are currently looking for a remote Middle MS365 Engineer with hands-on experience with MS365 and focus on MS Exchange (both On-premise & Online) to join our team.

This role is for a world leading pharmaceutical company which operates in over 100 countries and is headquartered in the United Kingdom. The candidate is expected to work as an Engineer for a large infrastructure support and maintenance function, spanning several continents

Responsibilities
  • Ensuring availability and performance of the supported technology/platform services
  • Initial triaging, and remediation if possible of all P1, P2, P3, and P4 incidents
  • Escalating incidents from events to CC/SD on outage Incidents
  • Updating Knowledge base articles
  • Incident queue management
  • Being the Technical point of contact
  • Responsible for POC of new products
  • Working on Incidents, Changes, Service & Problem Requests
  • Creating and updating Known Error documentation
Requirements
  • Experience with MS365
  • Experience with Exchange On premise and Exchange Online, email security
  • Knowledge of Office 365 users and licenses
  • eFax experience
  • Knowledge of Office 365 groups and some components of MS Teams including meeting booking and calendar
  • Experience with other small Apps from Microsoft such as MS Bookings
  • English level proficiency B1
Nice to have
  • O365 Support experience
  • Microsoft Bookings
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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