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Middle Kafka Platform Support Engineer

Remote in Colombia
Cloud Operations
& 14 others
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Sorry, this position is no longer available

We are seeking a remote Middle Kafka Platform Support Engineer to join our team of experts.

You will be responsible for the installation, monitoring, troubleshooting, and maintenance of the Kafka platform, ensuring optimal performance, security, and developing new features, automation, and integration.

Responsibilities
  • Install and provision new Kafka clusters and supporting components
  • Monitor the health and performance of the Kafka platform and data pipelines
  • Identify and fix issues related to the platform, including data pipelines, network problems, cloud or containerization resources failures, or software bugs
  • Perform regular performance tuning of Kafka platform components
  • Monitor and optimize the cost and performance of Kafka clusters
  • Upgrade the Kafka platform to newer versions, including planning, testing, and implementation
  • Manage the security of the Kafka platform, including access control lists, encryption, and regular security reviews
  • Perform regular backups and disaster recovery procedures
  • Document procedures, configurations, and issue resolutions, and share knowledge with the team
  • Manage the capacity of the Kafka platform, including projecting future growth and scaling needs
  • Support Kafka self-service automations for Topic, RBAC, Schema, Connectors management
  • Maintain and enhance onboarding automation scripts
  • Implement new features released by the vendor as part of their product roadmap
  • Work with Confluent Support for issues that cannot be resolved in-house
  • Provide support for team requests in Slack and convert to CLOUD Tickets if complexity is high
  • Implement and enhance automation scripts and processes to reduce the number of tickets via self-service
Requirements
  • 2+ years of relevant professional experience with Kafka
  • Proven experience in the implementation and maintenance of Confluent Platform
  • Strong knowledge of HELM
  • Kafka Confluent Stack experience
  • Experience in automating processes and maintaining automated scripts
  • Understanding of networking, and capability to coordinate with different teams including the Networking team, and CICD team, among others.
  • HELM Kubernetes/Containers, Docker advanced experience
  • Cloud GCP (compute, networking, storage, IAM) and Cloud AWS (compute, networking, storage, IAM) experience
  • Familiarity with Terraform
  • Knowledge of Jenkins (pipelines, groovy)
  • Python/Shell scripting and automation experience
  • Linux administration skills
  • PagerDuty and Uptrends knowledge
  • B2+ English level 
Nice to have
  • Relevant certifications, such as Confluent Certified Developer or Administrator for Apache Kafka
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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