Skip To Main Content
backBack to Search

Middle GCP Developer for a Hi-Tech Company

Google Cloud Platform, IT Services, GCP Networking, Routing, Firewall, TCP, UDP, SCTP, Linux, Unix, SQL, Python
warning.png
Sorry, this position is no longer available

We are currently looking for a remote Middle GCP Developer to become a part of the global team.

The customer is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

Responsibilities
  • Provide technical assistance and support over e-mail, chat and phone as part of a global 24x7-support organization
  • Provide initial response to customer's inquiry, troubleshoot, provide updates, identify root case, and resolve the issue to the satisfaction of customer
  • Handle escalation from customer and lead to satisfactory resolution
  • Co-work with engineers across technical and product domains to resolve complex cross-domain issues
  • Consult with senior engineers and subject matter experts (SME) to accelerate problem resolution
  • Hand-off or take-over cases to/from other geographical region to provide around-the-clock issue resolution for premium customers
  • Follow communication guidelines and security policies when communicating with customer
  • Categorize support requests for support and service analytics
  • Produce support documents, perform knowledge sharing and training
  • Keep technical skills up to date with latest cloud technologies
Requirements
  • 2+ years of experience with GCP
  • Solid knowledge of networking (TCP/IP, routing, firewalls, related troubleshooting tools)
  • Linux/Unix background - (Usage of lsof & Netstat to check open ports & running processes)
  • Attention to Detail, fast learner & Excellent communication skills
  • At least basic knowledge of SQL
  • At least basic knowledge of Python
  • Fluent in English (Verbal & Written)
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

These jobs are for you