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Middle DevOps Engineer

Remote in Colombia
DevOps
& 5 others

We are seeking a talented Middle DevOps Engineer to be part of our forward-thinking team. In this role, you will coordinate with clients and their DBA/DevOps teams to resolve issues efficiently and maintain effective communication. You will also manage production incident responses and interact directly with client stakeholders. If you have solid DevOps knowledge and excellent client communication skills, please consider applying.

Responsibilities
  • Manage issue resolution efforts with clients and their DBA/DevOps teams
  • Enable smooth communication between the US Delivery Manager and client teams
  • Handle production incident procedures and communicate with client stakeholders
  • Implement and support Apache Kafka, Kubernetes, and Microsoft Azure environments
  • Collaborate with various teams to maintain system reliability and performance
  • Develop and refine deployment pipelines and automation tools
  • Continuously monitor system health and respond to operational problems swiftly
  • Document incident management activities thoroughly
  • Provide technical assistance and guidance to client teams
  • Participate in continuous enhancement of DevOps processes
  • Deliver technical presentations and communicate effectively with clients
  • Ensure adherence to client requirements and industry best practices
  • Assist in diagnosing complex distributed system issues
  • Maintain security standards across DevOps operations
Requirements
  • Experience in DevOps roles with a minimum of 2 years of relevant work
  • Proficiency using Apache Kafka, Kubernetes, and Microsoft Azure
  • Background in production incident management and resolution
  • Capability to coordinate between multiple teams and stakeholders
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation abilities for client interactions
  • Ability to work collaboratively in remote and cross-cultural settings
  • English proficiency at B1+ level
Nice to have
  • Familiarity with insurance sector processes and terminology
  • Experience engaging with clients in regulated environments
  • Certifications related to cloud platforms or DevOps practices