Back to SearchWe are inviting a capable Middle DevOps Engineer to join our innovative team. This role includes coordinating issue resolution with clients and their DBA/DevOps teams, ensuring seamless communication, and managing production incident responses. You will also have direct interactions with client stakeholders. Strong DevOps skills and excellent client communication are essential for this role. Apply now if you meet these criteria.
Responsibilities
- Oversee resolution of issues with clients and their DBA/DevOps teams
- Promote effective communication between the US Delivery Manager and client teams
- Supervise production incident management and client stakeholder communication
- Configure and maintain Apache Kafka, Kubernetes, and Microsoft Azure environments
- Collaborate with cross-functional teams to ensure system reliability and efficiency
- Build and optimize deployment pipelines and automation workflows
- Track system health and respond promptly to operational problems
- Maintain documentation and records of incident management
- Provide technical guidance and support to client teams
- Engage in continuous DevOps process improvements
- Present technical information clearly to clients
- Ensure compliance with client policies and industry standards
- Assist in troubleshooting complex distributed systems
- Maintain security protocols across DevOps activities
Requirements
- Demonstrated experience in DevOps engineering with at least 2 years of relevant work
- Proficient in Apache Kafka, Kubernetes, and Microsoft Azure technologies
- Experience in production incident management and resolution
- Skilled in coordinating among multiple teams and stakeholders
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills for client engagement
- Ability to work collaboratively in remote and diverse environments
- English proficiency at B1+ level
Nice to have
- Familiarity with insurance industry processes and terminology
- Experience in regulated client communication
- Relevant certifications in cloud platforms or DevOps practices