We are hiring a skilled Middle DevOps Engineer to join our dynamic team. Your role will involve coordinating issue resolution with clients and their DBA/DevOps teams and managing communication to ensure smooth operations. This position includes overseeing production incident response and liaising with client stakeholders. If you have strong DevOps expertise and excellent communication skills, we welcome your application.
Responsibilities
- Coordinate problem-solving with clients and their DBA/DevOps teams
- Ensure clear communication between the US Delivery Manager and client teams
- Manage production incident procedures and communication with client stakeholders
- Install and maintain Apache Kafka, Kubernetes, and Microsoft Azure platforms
- Partner with cross-functional teams to uphold system stability and performance
- Design and improve deployment pipelines and automation scripts
- Monitor system conditions and react promptly to operational issues
- Document processes and keep records of incident handling
- Offer technical support and guidance to client teams as needed
- Contribute to ongoing improvements in DevOps practices
- Conduct presentations and communicate technical details effectively to clients
- Comply with client requirements and industry standards
- Support troubleshooting of complex distributed environments
- Uphold security practices across all DevOps tasks
Requirements
- Hands-on experience in DevOps engineering with 2+ years of relevant background
- Solid knowledge of Apache Kafka, Kubernetes, and Microsoft Azure
- Experience managing and resolving production incidents
- Ability to coordinate efforts across multiple teams and stakeholders
- Good analytical and problem-solving abilities
- Strong communication and presentation skills for client interaction
- Capacity to collaborate effectively in remote and multicultural teams
- English language proficiency at B1+ level
Nice to have
- Knowledge of insurance industry terminology and processes
- Experience in client communication within regulated industries
- Certifications related to cloud and DevOps technologies