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We are seeking a Managing Director, Growth to join our team. The Managing Director, Growth is responsible for identifying, shaping, and progressing high-value growth opportunities for the organization. This is a senior, client-facing role for someone who can turn relationships, market signals, marketing challenges, customer needs, and business priorities into qualified opportunities. The role is expected to create commercial momentum, open doors, and help convert early conversations into meaningful client engagements. Must be equally fluent in Spanish and English
Responsibilities
- Identify and pursue new and expanded client opportunities by drawing on existing relationships, direct client signals, market activity, partnerships, and emerging marketing and business needs
- Build and nurture trusted senior-level relationships with CMOs, Chief Digital Officers, customer and experience leaders, technology leaders, business unit leaders, and other key decision-makers
- Recognize marketing growth opportunities across customer acquisition, retention, loyalty, personalization, CRM and lifecycle marketing, content, commerce, digital experience, media, marketing technology, and measurement
- Apply a disciplined approach to qualifying opportunities by assessing client need, strategic fit, commercial potential, urgency, stakeholder access, competitive context, and likelihood of progression
- Shape opportunities by translating marketing and business challenges into clear problem statements, opportunity briefs, points of view, value propositions, stakeholder maps, and recommended approaches
- Lead early-stage pursuit activities, including discovery conversations, workshops, executive discussions, proposal strategy, credentials development, pilots, and pitch creation where appropriate
- Bring together the right mix of marketing strategy, customer experience, experience design, product, content, CRM, commerce, data, AI, platforms, martech, media, and technology capabilities to address each opportunity
- Help clients translate customer insight into growth by identifying how improved customer understanding, journey design, personalization, data, and technology can boost engagement, conversion, loyalty, and lifetime value
- Identify opportunities to support clients in modernizing their marketing operating models, technology ecosystems, data strategies, content operations, measurement approaches, and customer engagement capabilities
- Own next steps and maintain commercial momentum, keeping opportunities progressing from initial conversation through qualification, proposal, engagement, or expansion
- Identify ways to deepen existing client relationships, expand the scope of ongoing work, and introduce additional marketing, experience, technology, and transformation capabilities where they can add value
- Capture recurring client needs, marketing trends, market signals, successful approaches, case studies, and repeatable growth plays that help strengthen and scale the organization's broader growth engine
Requirements
- A minimum of 10 years of relevant experience in growth, marketing transformation, client leadership, consulting, digital transformation, technology, experience strategy, agency leadership, enterprise sales, or related fields
- At least 5 years in Senior, Lead, Manager, or Owner-level roles
- Proven track record managing engagements for teams of 40 or more full-time employees
- Demonstrated experience originating, shaping, and developing opportunities with meaningful revenue potential
- Strong understanding of how enterprise clients evaluate and purchase marketing, experience, technology, product, data, AI, and transformation services
- Experience working directly with senior marketing, digital, customer experience, technology, or business leaders
- A background that may include digital agencies, marketing and experience consultancies, technology firms, martech companies, systems integrators, product and experience businesses, or transformation firms
- Proven ability to bring multidisciplinary teams together around complex marketing and business opportunities and translate those opportunities into clear commercial propositions
- Fluent English and Spanish communication skills at a B2 level or higher
Nice to have
- Relevant certification, which would be considered a valuable addition to your qualifications