Manager, Business Consulting/Account Lead

Hybrid in United States of America: Denver

Business Consulting

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As a Manager, Business Consulting/Account Lead at EPAM, you will play a pivotal role in both account management and technical delivery. You will drive growth in our services at one or more accounts, increase revenue, and ensure client satisfaction. This hybrid role requires you to spend the majority of your time on-site with clients in Denver, balancing strategic account management with hands-on consulting and delivery excellence.

Req.#929422927

Responsibilities

Cultivate and maintain strong relationships with existing clients
Understand client needs, anticipate challenges, and propose innovative solutions
Manage the contracting process with new and existing clients as assigned
Collaborate with cross-functional teams to ensure client expectations are met and exceeded
Oversee and take responsibility for P&L at each client within your portfolio
Plan and manage strategic growth of selected accounts/clients
Be accountable for KPIs at each assigned account (revenue, margin, CSAT, timely invoicing, DSO, etc.)
Leverage your project management background to contribute to project delivery excellence
Provide strategic technology and business consulting to clients
Maintain a personal billable utilization of 50%
Collaborate with technical teams to ensure successful implementation of solutions
Act as a trusted advisor to clients, guiding them on technology and business best practices

Requirements

Minimum of 5 years of experience in technology consulting and business consulting, with experience in account management or account management support
Proven track record of meeting or exceeding revenue targets in a client-facing role
Strong technical background with a deep understanding of software development processes
Excellent communication and interpersonal skills
Demonstrated ability to work collaboratively in a fast-paced and dynamic environment
Bachelor’s degree in a relevant field; advanced degree preferred
Growth mindset, strategic thinking, results-driven, and client-focused

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