Back to SearchLead Support Engineer for an Information Services Company
Sorry, this position is no longer available
Ukraine
Currently, we are looking for a remote Lead Support Engineer to join our team.
The customer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.
Responsibilities
- Provide 2nd level support for business applications and environments
- Take ownership of day-to-day customer, application and system problems as detected by monitoring and/or as escalated by Customer Service
- Work closely with system architecture leads to measure and improve reliability and performance of customer-facing application environments
- Work to improve operations of our mixed Unix, Windows and Cloud environments
- Participate in on-call rotation for after-hours and weekend support
Requirements
- 5+ years of experience as a Support Engineer
- Experience with Windows Server
- Experience Microsoft Azure
- Knowledge of SQL server
- Experience with a mixed Windows/Unix/Cloud enterprise environment
- B2+ level of English
Nice to have
- Experience with Microsoft SharePoint
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn