Lead Site Reliability Engineer (SRE)
Hybrid in Mexico: Guadalajara, & 2 others
Site Reliability Engineering& 3 others
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We are seeking a Lead Site Reliability Engineer (SRE) to keep our cloud platforms reliable, scalable, and safe through software-driven operations and automation. You will reduce toil, strengthen availability, and protect production for teams delivering solutions across Financial Services, Insurance, and Retail. Join us to improve resilience and delivery speed while keeping downtime low—apply now
Responsibilities
- Design, build and maintain cloud infrastructure using modern IaC practices such as Terraform or CloudFormation
- Create and optimize CI/CD pipelines to automate software deployments, configuration management and repetitive operational tasks
- Implement robust logging, monitoring and alerting systems to establish clear Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
- Respond to production incidents and lead troubleshooting efforts to restore services
- Run blameless post-mortems to identify root causes and prevent recurrence
- Collaborate with software developers to optimize system performance and plan capacity
- Ensure services can scale to handle growth and traffic spikes
Requirements
- Proven experience of 5+ years in systems administration, DevOps, or systems-oriented software development
- Hands-on proficiency in at least one scripting or programming language such as Python, Bash, Go or Rust
- Solid experience with public cloud providers such as AWS, Azure or GCP and containerization tools such as Docker and Kubernetes
- Deep understanding of Linux/Unix administration and networking fundamentals such as TCP/IP, DNS and HTTP/SSL/TLS
- Working knowledge of monitoring and observability tools such as Prometheus, Grafana or Datadog
- Clear passion for automation, eliminating toil, and building resilient systems that fail gracefully
- English proficiency at B2 (Upper-Intermediate) level or higher
