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Lead Site Reliability Engineer

Remote in Argentina, & 3 others
Site Reliability Engineering& 14 others
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We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while partnering closely with a backend engineering team. You will strengthen reliability, observability, and on-call practices across critical services.

Responsibilities
  • Provide on-call support for Java backend identity services during business hours
  • Troubleshoot complex production issues using logs and telemetry to identify root causes
  • Prepare and deploy patches to address issues in cloud infrastructure
  • Implement reliability improvements for key identity services through practical code and configuration changes
  • Build and refine metrics and dashboards to enable rapid assessment of platform health
  • Monitor SLOs across backend services and drive remediation when error rates increase
  • Create and improve runbooks to standardize operational responses across services
Requirements
  • 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
  • Strong experience with Amazon Web Services in production environments
  • Strong experience with Amazon DynamoDB and Amazon ElastiCache operations
  • Proven experience with observability and troubleshooting in distributed systems using logs and telemetry
  • Hands-on experience with Git-based workflows
  • Hands-on experience with Gradle in Java service environments
  • Leadership skills to guide reliability improvements and support operational decision-making
  • Incident response skills to communicate operational issues clearly and concisely in writing
  • Fast learning ability to absorb information quickly and apply it during on-call support
  • SLO management skills to track, evaluate, and improve reliability through repeatable processes
  • English proficiency: B2 (Upper-Intermediate)
Nice to have
  • Kubernetes
  • Terraform
  • Grafana
  • Apache Kafka
  • New Relic